Last Updated: July 2026
Welcome to Tangier Tour Guide (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or book one of our tours.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Country of residence
- Billing information
- Booking details
- Account login information
- Preferred language
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of visit
- Referral source
2. How We Use Your Information
We use your information to:
- Process tour bookings
- Confirm reservations
- Respond to customer inquiries
- Provide customer support
- Improve our services
- Personalize your experience
- Prevent fraud
- Send booking confirmations
- Send important updates
- Comply with legal obligations
If you subscribe to our newsletter, we may also send promotional emails. You can unsubscribe at any time.
3. Customer Accounts
When you create an account on our website, we securely store:
- Name
- Email address
- Password (encrypted)
- Booking history
- Account preferences
You are responsible for maintaining the confidentiality of your login credentials.
4. Payments
Payments are processed through trusted third-party payment providers.
We do not store your full credit card information on our servers.
Payment providers use their own secure encryption technologies.
5. Cookies
Our website uses cookies to:
- Remember your preferences
- Improve website performance
- Analyze visitor behavior
- Enhance user experience
- Support marketing and advertising
You may disable cookies in your browser settings.
6. Analytics
We use analytics tools, including Google Analytics, to understand how visitors interact with our website.
Collected information may include:
- Pages viewed
- Time spent
- Device type
- Country
- Browser
This information helps improve our services.
7. Booking Information
When booking a tour we may collect:
- Number of travelers
- Preferred travel date
- Hotel or cruise information (if applicable)
- Pickup location
- Special requests
This information is used only to organize your tour.
8. Contact Forms
If you contact us through our forms, we collect the information you voluntarily provide to respond to your request.
9. Newsletter
If you subscribe to our newsletter, we store your email address solely for sending updates, offers, and travel news.
You may unsubscribe at any time.
10. Third-Party Services
We may share limited information with trusted service providers, including:
- Payment gateways
- Email delivery services
- Booking tools
- Google Analytics
- Google Maps
- Tripadvisor widgets (if used)
These providers process data only as necessary to perform their services.
11. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While no online system is completely secure, we continuously work to protect your data.
12. Data Retention
We retain personal information only for as long as necessary to:
- Complete bookings
- Provide customer support
- Meet legal obligations
- Resolve disputes
13. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion
- Restrict processing
- Withdraw consent
- Receive a copy of your data
- File a complaint with a supervisory authority
14. Children’s Privacy
Our services are not intended for children under the age of 16.
We do not knowingly collect personal information from children.
15. International Visitors
As we serve travelers from around the world, your information may be processed outside your country in accordance with applicable privacy laws.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page.
17. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Guía Turística de Tánger
📧 Email: info@tangiertour.guide
🌐 Website:
https://tangiertour.guide
